Privacy Policy
NovaCare Orbit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our clinic management system.
Information We Collect
Patient Information
We collect patient information that clinics enter into our system, including:
- Personal identification (name, date of birth, gender, ID number)
- Contact information (phone, email, address)
- Medical records and visit history
- Prescriptions and treatment plans
- Billing and payment information
Clinic Information
For clinics using our service, we collect:
- Clinic name, address, and contact details
- Staff information and user accounts
- Inventory and financial data
Technical Information
We automatically collect certain technical information:
- IP address and device information
- Browser type and version
- Usage patterns and system logs
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our clinic management services
- To process appointments and manage patient records
- To generate reports and analytics for clinics
- To improve our services and develop new features
- To comply with legal obligations and protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication mechanisms
- Regular backups and disaster recovery procedures
Data Sharing and Disclosure
We do not sell your data. We may share information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements or court orders
- To protect our rights, property, or safety, or that of our users
Your Rights
You have the following rights regarding your personal information:
- Right to access your personal data
- Right to correct inaccurate information
- Right to request deletion of your data
- Right to object to processing of your data
- Right to data portability
Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. Medical records may be retained longer as required by healthcare regulations.
Children's Privacy
Our service is designed for healthcare providers. Patient information for minors is managed by authorized clinic staff in accordance with applicable laws and regulations.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@novacare.com
Phone: +20 123 456 7890
Address: 123 Medical Plaza, Cairo, Egypt